So in that context, and with Microsoft Teams general availability date slated for next week, I thought this is the best time to discuss the disruptive nature Teams will have for the Skype for Business client; hence, playing on the famous ( Since Microsoft introduced instant messaging back in Exchange Server 2000 and then finally telephony functionality in Office Communications Server 2007, it has been a long journey for Skype for Business.
In the past few years, however, the product has become a serious contender in the communications world, with its only main threat being from Cisco.
On the other hand, Microsoft Teams is the single pane of glass that gives access to the content itself, as well as current and previous conversation about the content.
How you communicate is something that is done on top of the content.
Insider tip: some Microsoft staff I’ve spoken to have told me that Microsoft Teams was supposed to replace the Skype for Business client, but time got in the way and so that hasn’t happened – but they believe it still will happen.
The thing to note about Skype for Business is that it is a solid communication product – boasting multiple modalities and the ability to easily switch between them, as well as share a variety of content forms (e.g., desktop, application, whiteboard, poll). Skype for Business does provide many integrations such as contact centres, PSTN conferencing and calling, video interoperability between platforms, and much more.
The table below illustrates the difference between Skype for business and Microsoft Teams feature capabilities: At best, the Skype for Business client can show the topic for the conversation window based on the Outlook meeting, original email, or manually set by the user.
From there, users can share content to discuss further.
We’re already seeing it surface the content within Office 365 Groups by providing a single window and therefore context.It is its own siloed communication stack inside of a dedicated interface.What Microsoft Teams brings to users however is context, and in this era context is king., about the disruptive force of Microsoft Teams in changing the nature of conversations organisations are having when it comes to Office 365.Through all the online discussions with fellow community members (), it made me think about other challenging questions we all have about the new offerings in Office 365 Groups.A couple of weeks after the introduction of Microsoft Teams at the Microsoft MVP Summit in Redmond, there was a lot of focus on the product.